Adidas offers 30-day money-back guarantees on all purchases. Please print out a return label from the order details and attach it to your box if you plan to ship your item. A copy of your original receipt, a copy of your confirmation email, or a return label is required when returning an item to an Adidas shop.
Was it a mistake to acquire that flashy footwear so quickly? Don’t worry about making impulsive purchases from a well-known retailer like Adidas. The money you’ve worked so hard for can be recovered. The process of canceling your order is not as simple as it may seem.
You cannot change or cancel an order that has already been placed with Adidas. Fortunately, they allow free returns within 30 days of the purchase date. Yeezy items must be returned within seven days of the delivery date to qualify for a return.
Finding your order information is the first step in returning an item. Signing into your Adidas Creators Club account and looking through your order history should yield your order information. E-mail receipts are sent to customers who purchased via guest checkout, and they can locate their order information there. If you’re shipping your item, make sure to include a return label printed out and attached to the shipping box. In your order information, you’ll find instructions on how to print a return label. Make sure your item is in its original packaging with the tags still attached before returning it to Adidas. You can simply utilize the “Get Mobile Code” button and drop your box off at any UPS shop if the label is causing you trouble. Depending on how quickly the post office receives your shipment, it may take a few business days for your refund to be completed.
Online orders can be returned to any Adidas location for a full refund as well. “The original method of payment and confirmation email, or returns sticker from the shipment box, are required for the business to process your return at the full purchase price,” reads the policy of the retailer. Even if you don’t have your receipt, there’s still hope! However, Adidas will still grant you store credit for the value of your item. Keep in mind, however, that your item must still be in its original packaging, complete with all of its tags.
Please be aware that exchange orders can only be made for a different color and size of the same item. A refund will only be issued if you return your existing order and place a new order for the item you desire. If you desire to exchange an item, Adidas must receive it within ten days. Only a refund will be issued if it is received after the 10-day deadline.
Although not being able to cancel your Adidas order may seem inconvenient, there is a straightforward return process if you understand their policies (which you hopefully do after reading this guide). Get your money back! Don’t be intimidated by the instructions.