Most businesses suffer due to untimely payments from clients. In B2B, the client often has to pay a number of businesses and your payment gets delayed or forgotten. However, in order to secure the future of your business, an incontestable debt collection strategy should be ready to implement.
Use a latest invoicing technology
Using Excel or Words to generate invoices is outdated. It exhibits continuity but is prone to error due to large-scale manual work and endless hours. Adapting to new technology will ensure a lawful, persistent, and secure approach toward debt collection. Shifting to an invoicing technology will save both time and effort. Debt collection agencies prefer using applied analytics for tracking customer payments. You can also check a client’s patterned delay in payments. It will also generate automated follow ups in case of late payments. This will save your business from bad debt.
Smooth payment methods for clients
There are several ways to ensure timely payments from clients. Clients should be able to make the payments without location or time hindrances.
- Use an efficient, secure and user-friendly payment method.
- Mention the due date for payment.
- If the payment mode is easy, clients seem more inclined to stick to the payment plan.
- Web-based payment options are one of the most widely used modes. You can also consider using app-based payment modes like QuickBooks, FreshBooks, Zoho Invoice, Invoicely, Wave Invoicing,etc.and other self-service online portals.
- Reduce the payment steps. For instance – make sure you send a link where the client can simply click and pay.
- Do a little research on the current payment apps being used in the market.
Debt collection technique would be much easier with flexible payment methods. Clients can schedule payments through apps without manual effort.
Focus on managing persistently late clients
Clients who are inclined to pay late are absolutely unavoidable in businesses. Therefore, collection agency in Houston tx such as Nelson Cooper & Ortiz, LLC suggest individualized collection strategies. You need to observe and figure out which mode of communication works best for that particular client. If they answer calls but hardly reply back to emails, then make sure your accounting team contacts them via call. Ask them whether it would be easier for them to use other payment methods.
Communicate with clients
Communication is the key for businesses to run smoothly. Do not assume before you have talked to your clients. Ask them straight away regarding the payment delay. You will have a fair idea about the issue. They might have missed the date. There is also a possibility of miscommunication. Perhaps the invoice was sent to the wrong address or the product was not delivered. Through a simple way of communication, the issue might get resolved and you will receive the due payment.
Be active about collecting payments
One of the most systematic ways used by credit collection services is to remain motivated concerning debt collection. Do not wait for the client to exceed the payment date. From a week before, politely remind the client about the due date. In case the payment is late even after communicating properly, repeat the call or mail. Make enquiries whether or not there is any issue from your side. Carefully take note of their reply so that you can do a proper follow up.
Debt collecting organizations
The most effective way to deal with clients who ignore payments or refuse to state causes is debt collecting services. With expertise in dealing with such clients, they will ensure your business does not face drawbacks. You might also need to hire a lawyer and an experienced collection agency in case payments do not get credited within 90 days.
These are six best ways to confirm that you have a solid debt collection strategy for strong-headed non-paying clients. It also confirms financial firmness of your firm irrespective of the hindrances along the way.